Distance Support Programmes
Our Distance Support Plus Programmes provide 1:1 professional guidance for you as an owner, enabling you to help your dog at home. You will be supported remotely through the programme by your own dedicated and experienced Galen Myotherapist.
Using photos and videos of your dog we provide a detailed postural and movement analysis to highlight areas of weakness and compensation in your dog’s biomechanics. We then work with you to implement environmental and activity changes, and show you how to apply targeted massage techniques to improve your dog’s musculoskeletal health.
HOW IT WORKS
You will be sent your first Distance Support Manual by email, which includes links to forms for you to complete asking you for specific photos and videos of your dog. These will form a major part of your Galen Myotherapist’s assessment. The manual gives you very clear guidance on how to present the photos and videos.
You will also be asked to complete our Galen Comfort Scale©, which is a scale that we have developed from years of experience, identifying behavioural and physical changes that relate to a dog’s physical and muscular health. This information is critical for the Myotherapist to be able to assess your dog, as well as a tool for measuring improvement in your dog’s long term health and well-being.
After you have returned the completed forms, videos and photos to your dedicated Galen Myotherapist, they will be fully assessed. Your dog’s Galen Comfort Scale© will also be analysed to plot your dog's current state of comfort. This will also give valuable information to track their changes and recovery through everyday observations.
FOR THE DSP+
You have a choice of whether you receive your full assessment report in a written format or verbally, via a live video conferencing link*. This report of your dog will then be delivered to you along with your second manual that will include relevant information to enhance your understanding of your report. It will have literally ‘nose to tail’ assessment on your dog’s posture and loading, explaining how it could relate to any issue/s they may have and you are observing.
The report will demonstrate pictorial ‘comparisons’, giving you a very clear insight into how, and what, we are basing our evaluations. It will be totally specific to your dog; giving clear, functional and practical information and advice, for you to incorporate and use to support the health and wellbeing of your dog.
Within your written report or during your video conferencing report, you will receive recommendations and clearly instructed videos on how and where to perform three safe and highly effective techniques. The videos will introduce and guide you through how you can integrate Galen’s Positive P.A.C.T.®, choice led treatment into your own treatment.
As well as recommendations and ideas about how some environmental changes could also help your dog, the programme also includes an opportunity for you to send videos of your massage and exercises for feedback on your massage and exercise application to ensure the best results for your dog.
At 6 -8 weeks (included in the programme) you can submit follow up photos and comfort scale so we can provide a detailed ‘before and after’ report to explain the postural changes seen in your dog as well as the comfort scale.
* the dates and times for the video conferencing will be offered Monday -Friday 9am - 5pm (UK time) or by arrangement in special circumstances. The call time will be a maximum of 60 minutes.
FOR THE DSP
The full assessment report of your dog will then be sent to you along with your second manual that will include relevant information to enhance your understanding of your report. It will have literally ‘nose to tail’ assessment on your dog’s posture and loading, explaining how it could relate to any issue/s they may have and you are observing.
The report will demonstrate pictorial ‘comparisons’, giving you a very clear insight into how, and what, we are basing our evaluations. It will be totally specific to your dog; giving clear, functional and practical information and advice, for you to incorporate and use to support the health and wellbeing of your dog.
Within the report will be recommendations and clearly instructed videos on how and where to perform three safe and highly effective techniques. The videos will introduce and guide you through how you can integrate Galen’s Positive P.A.C.T.®, choice led treatment into your own treatment.
As well as recommendations and ideas about how some environmental changes could also help your dog, the programme also includes an opportunity for you to send videos of your massage for feedback on your massage and exercise application to ensure the best results for your dog.
At 6 -8 weeks (included in the programme) you can submit follow up photos and comfort scale so we can provide a detailed ‘before and after’ report to explain the postural changes seen in your dog as well as the comfort scale
If after joining the programme you wish to add features such as video conferencing or exercises to your DSP this is possible through following links within manual 1 or manual 2. This will incur an additional fee of £75 for each element added.
REFUND POLICY
The Customer shall pay the Programme fee to the Provider to secure their report.
The report cost is non-refundable.
The Programme must be used within 16 weeks of purchase.